Score every building the same way, document problems with photos, and turn low scores into specific coaching for your crew before the client notices.
Every inspection covers general areas, restrooms, offices and workstations, break rooms and kitchens, high-touch areas, storage, and equipment and compliance, each rated 1 to 5.
Attach photos to any area so supervisors can show the crew exactly what was missed, and you have a record if the client raises an issue later.
Generate specific recommendations from the scores and comments. Areas rated 2 or below get the most attention, so coaching focuses where it matters.
Assign employees to an inspection so results connect to the people who clean that building, which makes follow-up and recognition straightforward.
Workflow walkthrough
A full inspection takes a supervisor a few minutes per area on a phone or tablet. Here is the flow.
Pick the client company, enter the inspector name, and select the employees who service the building.
On screen
Walk the building and rate each of the seven areas from 1 to 5 stars. Labels make the scale consistent between supervisors: Excellent, Good, Satisfactory, Needs Improvement, and Poor.
On screen
Note specific observations, such as streaks on the lobby glass or an empty soap dispenser, and attach photos to the area. Images are stored with the inspection.
On screen
With one click, GrowClean drafts improvement recommendations from the scores and comments. Edit them, then save the inspection with its overall rating and summary.
On screen
Most commercial cleaning contracts are lost quietly. The client never complains formally; small misses add up until they ask for bids. A regular, scored inspection catches the slide early, while it is still a coaching conversation rather than a cancellation notice.
Consistency is the point. When every supervisor scores the same seven areas on the same 1 to 5 scale, you can compare one building against another, spot the crew that needs support, and show a client a record of what was checked and what was fixed.
Inspections are also a sales asset. A prospect who sees that you score your own work every month has one less reason to doubt your proposal.
A practical rhythm for a growing company: inspect every new account weekly for the first month, then move stable buildings to monthly. Any building that scores below 3 overall goes back to weekly until two inspections in a row come in at 4 or higher. That simple rule keeps supervisors focused on the accounts most at risk instead of spreading their time evenly across buildings that are already in good shape.
Seven standard areas: general areas, restrooms, offices and workstations, break rooms and kitchens, high-touch areas, storage space, and equipment and compliance. Each is rated from 1 to 5.
The overall rating is the average of the area scores, shown with stars so you can see a building at a glance.
Yes. You can upload photos for each area, view them in a gallery, and remove any you do not need.
They are practical suggestions based on your scores and comments, such as retraining on a task, adjusting a checklist, or adding time to a problem area. You can edit them before saving.
Monthly is a common baseline for office accounts. New accounts, medical facilities, and buildings with recent complaints usually benefit from weekly or biweekly inspections until scores are stable.
Quality inspections are part of the Growth and Enterprise plans. See the pricing page for current details.
Seven areas, one scale, and recommendations your crew can act on.
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